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Update Conversion Service on Windows Server

Learn how to update the Conversion Service to the latest version on Windows Server.

Before you begin

In the Conversion Service Configurator review the current version of the Conversion Service. Go to the About tab, where you can view the version number and the installation directory.

All relevant files, such as appsettings.json and workflows, are backed up during the update. Restore your installation using these files in the unlikely event of an error during the update process.

To update to the latest version of the Conversion Service, follow these steps:

  1. Download the installer MSI file from Licenses & Kits area of MyPdfTools.
    Check the name carefully to identify the latest version, as you may have access to more than one version.
  2. Double-click on the MSI installation package to run the installer.
  3. In the Installation wizard, click Next.
  4. Read the license agreement, select the I accept the Terms checkbox, and click Next.
  5. Click Install. The installer starts to check the existing installation and make any necessary changes.
  6. Once the process has completed, click Finish.

The Microsoft Software installer package runs all necessary steps to update your installation, including workflows, profile configurations, and integrations. The installer package updates the service and the main client (GUI client and shell client). It detects the current installation version and updates all required files as appropriate. The name of the service installer file has the format ConversionService-<versionNumber>.msi.

If you use additional Conversion Service clients, there is a separate installer package for the Conversion Service client. It allows you to update any additional clients that use either the GUI client or the shell client, and the Office Add-ins. The name of the client installer has the format ConversionService-Client-<versionNumber>.msi.

caution

When you update the Conversion Service installation to the latest version, the configuration is no longer compatible with previous versions.

You can use the installer to update from any version to the latest version. If the installer does not detect any existing Conversion Service configuration, it installs a new instance of the Conversion Service.

caution

Do not uninstall the Conversion Service before updating. If you do so, any Office configuration that you have set up for the service is lost.
If this happens, you need to configure the Office setup again.