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Errors and warnings

The handling of errors and warnings is much more flexible in the Conversion Service and easier to understand. The user or operator has the full control over each aspect of it.

Conversion Service3-Heights® Document Converter
Errors
Possible error code valuesFixed documented set of possible error codesPositive integer value, can also be a system error code. Common values are documented
Identify the affected input document within a multi-document jobIf applicable, the ID of the corresponding document is provided at the interface. (dataId)

For more information, see the dataId schema in the Get job result endpoint
Manually (e.g. with log files)
Identify the affected part within a nested input document (e.g. attachment)If applicable, a string identifying the affected part is provided at the interface. (dataPart)

For more information, see the dataPart schema in the Get job result endpoint
Manually (e.g. with log files)
Identify errors in the static service configurationError code ConfigurationManually (e.g. with log files)
Identify errors in the runtime options (job options, document options)Error code OptionManually (e.g. with log files)
Identify internal service errorsError code Internal. More details are provided in the service log file.Manually (e.g. with log files)
Warnings
Possible warning code valuesWorkflow-specific set of possible valuesNegative integer error code value
Multiple warningsAll warnings are reported in the list of conversion events.

For more information, see the events schema in the Get job result endpoint.
Only a single warning is reported.
Identify the affected input document within a multi-document jobIf applicable, the ID of the corresponding document is provided at the interface. (dataId)

(For more information, see the dataId schema in the Get job result endpoint)
Manually (e.g. with log files)
Identify the affected part within a nested input document (e.g. attachment)If applicable, a string identifying the affected part is provided at the interface. (dataPart)

For more information, see the dataPart schema in the Get job result endpoint
Manually (e.g. with log files)
Ignore certain warning typesCan be configured for all possible warning types in the profile configuration.Can only be configured for some types of warnings (e.g. options WARNSIGNATURES PDFA.XMPWARNINGS, PDFA.WARNVISDIFF, etc.)
Treat certain warning types as errorsCan be configured for all possible warning types in the profile configuration.Can only be configured with job options for some types of warnings (e.g. option PDFA.CONVERSIONERRORMASK).
info

For more information on how to set up the service logs to track errors and warnings, see Service logs.

tip

For more information on the events, dataId, and dataPart schemas, see the Get job result endpoint.